Refund Policy
Last Updated: March 20, 2026
1. General Refund Terms
Our refund policies vary by the type of service booked (Tours, Hotels, Trains, or Cars). All refund requests must be submitted through our support platform.
2. Tour Cancellations
Full refunds are available for cancellations made at least 60 days before the tour departure date. Partial refunds may apply for cancellations between 30 and 59 days.
3. Service Provider Policies
For hotels and rentals, the specific provider's refund policy (shown during the booking process) will take precedence over our general terms.
4. Processing Time
Approved refunds are typically processed within 7-10 business days to the original method of payment.